Why?
- Locked due to inactivity on Jul 19, '17 3:54am
Thread Topic: Why?
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alright, so, first, let's look over some of the biggest flaws in walmart security
1. you're not allowed to call people thieves
Even if you see someone slip something into their purse, even if you see them hiding stuff in their carts with the intent of not letting a cashier see it was there, even if you see them heading for the door with a cart full of s--- they haven't paid for, even if they've stolen in the past and you can see them, plain as day, in the process of doing it again, you're not allowed to call out a customer as a thief. It's a pretty big deal if you falsely accuse someone of stealing, so you're not allowed to accuse anyone at all. The most you can do is gently imply that you know what they are and they're the scum of the earth. I personally took some liberties with this rule, because I got really tired of letting them think I was oblivious to what they were doing. I never called anyone a thief, but I got so passive aggressive it made some people nervous enough to cut it out and just pay for the s--- they were trying to hide.
2. door greeters can't actually do s---
Door greeters are mostly decoration. Their job is to stop anyone with big items or whose s--- isn't in bags, but the most they're allowed to do is ask to see your receipt. A lot of people have figured out by now that the door greeters aren't allowed to touch them or pursue them, so brushing right past a door greeter asking to see your receipt is usually no big deal for them. Furthermore, if you can produce a receipt from an old transaction, or, say, one that you fished out of the trash cans right outside the front doors, it's pretty easy to just flash it and pretend you paid for what you have. Obviously, if a greeter looks closely enough, they might notice that something's amiss, but a lot of times thieves can get away with doing this.
3. security can't approach a thief until they're headed out the door
They've got cameras up, and they're usually patrolling, but they can't go after thieves until they're already past the point of sale and headed out. If you've watched someone slip item after item into their bag or pockets, you can't approach them until they're already almost home free. You've got a very short window of time to intercept them, and most thieves are parked right up front where they can get to their vehicles and get the f--- out of there in no time flat.
4. the security cameras in the parking lot have blind spots
What's more, a lot of the thieves somehow know these blind spots. It wasn't uncommon to hear that a thief was well known at Walmart, but they always parked in the blind spots where we couldn't get their license plate numbers to give to the police.
5. if you're not an asset protection employee, your hands are pretty much tied
I saw more thieves than I can count during my time at Walmart, many of whom got away with it because AP didn't get around to it fast enough. I was there, aware of the situation and fully capable of intercepting, but I wasn't allowed to confront thieves or get into any kind of physical altercation with them. The most you can do when you notice s--- going down is alert a manager so they can try to get AP on it in time.
I'm pretty sure there are a lot more, but I can't think of them right now
next I'm gonna talk about all the different kinds of thieves I saw -
^holy f---, who cares?
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working at walmart mustve been hell jesus christ
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(it was f---ing awful lmao they're terrible people for real)
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A. Petty theft. People stick s--- in their pockets and walk right out. Usually, no one stops them. (I don't know about anyone else, but when I was little, I assumed those alarms at the door would go off if anything in the cart wasn't paid for. It's actually just electronic items or expensive items with alarm tags on them set to go off at the door and force the door greeter to check and make sure they got paid for.)
B. "Forgetting" an item you had on the bottom of your cart or that "somehow ended up" under your coat. You can get away with it pretty easily, and if you get caught, it's easy to pretend it was an accident.
C. Taking advantage of a shift change. When the door greeters are switching out, sometimes a door will go completely unguarded for a few minutes. Some of our thieves had the schedules memorized and took advantage of this window of time to walk out.
D. Taking advantage of adverse weather. This one's pretty clever, actually, and it makes me angry. We had terrible snow storms that caused more than half our staff to call off for about three days straight. During these three days, theft spiked because the thieves realized we'd be short staffed and stretched thin. This is where a lot of the tvs came in. We had a guy try to run out with an XBox, then a guy that successfully ran out with a tv (I chased him into the parking lot where he dropped it and ran, so no one really won here), followed by a guy stalking around the door with two television sets in his cart waiting for me to stop watching him. No one got away with anything that night, but when I came back the next day, I heard that we'd lost several television sets during the shift after mine.
F. Taking advantage of self-checkout.
-Scan one item, put two or more on the scale.
-Swipe a card you know will decline and leave before it says it was declined so it looks like you paid.
-Wait for the attendant to get busy helping someone else and run for it while they're distracted.
-Bring an old receipt or get one out of the trash. Keep it where it can be seen as you exit the self-checkout. If it's busy enough, the attendant can easily overlook you, seeing that you have a receipt and assuming you've paid.
-Pitch a fit when you set the scale off. b---- and talk about how you feel accused or want to complain to a manager because you set the scale off and the attendant is looking through your bags like you've stolen something. Make the attendant so nervous they just fix the scale and walk away to appease you.
-This is a very specific case- we had a guy who had memorized the code for the 37 cent goldfish we sold at the back of the store. He'd get to self-checkout, type in the code for a few of those fish, put his items on the scale, pay for the fish, and leave. The attendant, unless paying close attention, would have noticed a man with an item on his screen, making it look like he'd scanned something, putting his items on the scale, paying for them, getting his receipt, and leaving. It looks perfectly legit from a distance, when, in reality, he's paying a little under a dollar and walking out with $50+ worth of s---.
-It's really hard to keep track of clothing items on self-checkout. When someone comes through with their cart stacked with clothing items, you can't really follow it unless you never take your eyes off of them. Most clothing item descriptions are really vague, so it's hard to know which items got scanned, because the descriptions can apply to a lot of different items. Sorting through 15 shirts to try and figure out which 2 didn't get scanned is a nightmare. Customers can falsely assert that they found an item in a clearance bin for x amount of dollars, and unless it's a huge difference in price, a manager generally won't go and check for you. They'll just force you to change the price. Clothing items are also very compact, so what looks like a little pile of clothes can be 20 different items, and when you're running around trying to keep track of 8 different registers, you really don't have time for that. You usually end up just fixing the machine and moving on, and customers take advantage of that.
G. Bring your own bags and bag your items up so it looks like you've been to a register when you pass the door greeter.
H. Tell someone you paid in a different department of the store if they ask why you're coming down the center aisle instead of from the point of sale. This one's harder to make work because if you're being questioned, they'll probably ask to see a receipt, but sometimes a thief will get lucky and the door greeter will take you at your word.
there's more here, too, but I'm running out of time before work lomothaf---inl
I'm sure you get the point anyway -
i learned so much lmao. xD wow
but yes thanks lol -
yeah, sorry about all that
I don't want to bore anyone but I've been wanting to gripe about this for a while
it made me really salty letting so many thieves get away with this s--- -
i would feel the same too
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lmao
yeah
but you work at taco bell, don't you?
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