how good of an embarq employee are you?

this world is full of workers who dont pull their weight around the workplace. there is also a prestigious few that always do an amazing job no matter what.

find out if you are a slacker and if you have a future here at embarq. just a few questions and you will feel either confident or have your dreams of a future here dashed.

1. What is your age?
Under 18 Years Old
18 to 24 Years Old
25 to 30 Years Old
31 to 40 Years Old
41 to 50 Years Old
51 to 60 Years Old
Over 60 Years Old
2. What is your gender?
Male
Female
3. how many times do you hang up on a customer a day?
0
1-5
5-12
12+
4. If a B credit class customer in Nevada that has never been suspended before got suspended and got charged a restoral fee, would youâ?¦..
Issue credit, proactively
only if the customer asked
Fight with customer and maybe issue half of a credit (because its almost time for break)
Sustain charge until customer req supv and then put customer on hold until they hung up
5. How many Occurances do you have?
0-2
3-5
6-7
8+
6. A d credit class customer wants to sign up for internet so you
tell them they can get a free modem and issue them a 99$ credit for it
waive the shipping and activation
get the the 1.5 with rental modem
tell them the 10 meg is 54.95 with rental and read all disclaimers
7. you are asked to help with highway clean up so you
excitedly participate and bring coffee for everybody
say yes but show up a little late
say yes and dont show up at all
laugh on the inside about how stupid people are for waisting time and say "heck no!"
8. When you get an angry customer do you?
Listen, Care, and Help the customer
try to help them
mute them and let them yell at you
Yell at the customer tell them how wrong they were and hang up.
9. If you had this Job and you had no supervisor at all you basically managed yourself do you think you would ....
Do exceedingly well. You Have no problem holding yourself accountable and are a self motivator
Would do great at first but after a while your performance would fall off due to no recognition.
Couldn't do it would have a hard time staying focused ,however would enjoy the social aspect
Don't really like my job so it doesn't matter.
10. if you found a booger on your desk you would
clean it up and your friends desk too.
move desks.
not notice.
put one of you boogers next to it and go to work.
11. if you had to go to the doctor you would
not go becuase nothing, i say nothing, is more important than work.
ask your supervisor if you can flex.
go on your lunch and make it up if your late.
just leave in the middle of the day and get an occurance.
12. if you think someone is really hot at work you would
suppress your feeling because it is inapropriate to fraternize.
send them cute emails randomly.
quit your job and get hired back on their team.
slap their butt when they walk by.

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